Senior Manager, Bespoke Content
Las Vegas, NV, US, 89113
IGT, where innovation meets entertainment on a global scale! We’ve recently leveled up—IGT Gaming and Digital have joined forces with Everi, creating a powerhouse in the world of gaming, digital experiences, and fintech solutions. From the casino floor to your mobile screen, we’re all about delivering thrilling, responsible, and unforgettable gaming experiences. Whether it’s spinning reels, placing bets, or powering secure payments, we bring the fun—backed by serious tech, deep player insights, and a passion for innovation. With a team of over 7,000 and a presence in 100+ countries, we’re not just global—we’re locally legendary. Our teams work closely with regulators, governments, and partners to ensure we play by the rules while pushing the boundaries of what’s possible. If you’re ready to bring your talent to a team that’s shaping the future of entertainment, your next big move starts here. For more information, please visit www.igt.com or www.everi.com.
Overview
The Senior Manager, Bespoke Content plays a pivotal role in IGT PlayDigital’s mission to deliver exceptional, tailor-made content to our most valued customers. We are seeking a dynamic professional who excels both in client-facing interactions and in managing multiple concurrent development projects.
In this role, you will engage regularly with customers to provide project updates, gather feedback, define new project requirements, and review the performance of live games. You will actively participate in customer Quarterly Business Reviews (QBRs) and develop strategic plans to support each partnership.
Internally, you will act as the key liaison between the PMO, Account Management, and Studio teams, aligning priorities and ensuring a cohesive roadmap. You’ll collaborate closely with our development teams to communicate the customer vision, provide feedback during production, and ensure the delivery of top-quality bespoke games.
Responsibilities
- Partner with Commercial and Development teams to establish a strategic framework for all bespoke content.
- Collaborate with Account Managers to present IGT PlayDigital’s bespoke capabilities to customers and create mutually beneficial agreements for custom game development.
- Work with customers and Account Managers to optimize game launches, positioning, and promotional strategies to maximize success.
- Maintain an up-to-date bespoke content roadmap for each customer receiving custom games.
- Build trusted, strategic relationships with customers to position IGT PlayDigital as their supplier of first choice for bespoke content.
- Identify and pursue new opportunities to leverage our existing games to create bespoke offerings.
- Help prioritize development resources to ensure bespoke games align with broader business and customer strategies.
- Oversee the delivery of bespoke content, ensuring on-time and high-quality releases.
- Conduct regular meetings with customers to review games in progress, gather feedback, and secure approvals.
- Track and analyze the performance of bespoke content to assess ROI and identify improvement opportunities.
Location Preference: Remote — Las Vegas, Nevada or New York State
Qualifications and Skills
- Proven track record in a similar customer-facing role with a strong history of enhancing client satisfaction and engagement.
- Experience developing detailed product requirements in collaboration with customers.
- Exceptional communication skills — verbal, written, and interpersonal — with the ability to present confidently to executive-level stakeholders.
- Demonstrated ability to manage multiple projects simultaneously and adapt to shifting priorities.
- Strong analytical mindset with keen attention to detail.
- Solid technical and problem-solving skills, with the ability to quickly identify and resolve issues.
- Willingness to travel up to 25%, depending on customer and business needs.
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
#LI-REMOTE
#LI-CK1
At IGT, we believe compensation should reflect you—your unique background, skills, experience, and even where you work. That’s why our starting compensation range is $83,696 to $220,000 USD, with room to go higher or lower depending on the full picture. We also follow all local pay laws and collective bargaining agreements, so everything’s above board.
But wait—there’s more! Base pay is just the beginning. Our Total Rewards program is packed with perks:
- Sales roles? You might earn commissions.
- Other roles? You could snag discretionary bonuses.
- Benefits galore: Health, dental, vision, life, accident & disability insurance.
- Tuition reimbursement to keep your brain buzzing.
- Paid time off to recharge.
- Wellness programs to keep you feeling great.
- Identity theft insurance for peace of mind.
- 401(k) Savings Plan with company contributions to help you plan for the future.
Note: Some programs have eligibility requirements—but we’ll help you navigate those.
Nearest Major Market: Las Vegas